Privacy and Cookie Policy - Schréder VisioLum 3D and Schréder VisioLum AR Apps

  1. Purpose and scope

Schréder SA, a global company with headquarters in Belgium, at Rue de Lusambo 67, 1190 Brussels (“Schréder” or “we”), built the Product Configurator App and the AR App (the “Apps”) as free apps. The services performed by these Apps (the “Services”) are provided free of charge and are intended for use as is.

This Privacy Policy (the “Policy”) outlines the types of information, including Personal Information[1] we collect in relation to the Services (together referred to as “Information”), how we use them, to whom we may disclose them as well as your rights in relation to your Personal Information. 

Unless as otherwise defined in this Privacy Policy, the terms used have the same meanings as in our Terms and Conditions, which are accessible here

 

  1. Collection and use of Information

In order to provide you with the Services and provided that you accept, the Apps will access your camera, files, photos and media. Such access is strictly limited to provide you with certain services, such as the AR visualisation, and will enable you to save your respective project(s) to your files.

In addition, the Apps use third party services providers that may collect additional Information. You will find more information and the privacy policies of such third party service providers here:

Should you experience any issues with the Apps, we will collect Information called “Log Data” in order to correct such issues and improve your experience. Log Data include information such as your device Internet Protocol (“IP”) address, your device name, operating system version, the configuration of the Apps when using the Services, the time and date you use the Service, and other statistics which do not include Personal Information. Log Data will be collected through our third party services providers as listed above.

 

  1. With whom we may share your Information

In addition to the third parties listed above, we will share Information with the services providers we hire to provide services to us or on our behalf for the following purposes:

  • To facilitate and improve our Services;
  • To provide the Service on our behalf;
  • To perform Service-related services; or
  • To assist us in analyzing how our Services are used (based on usage statistics which do not include Personal Information)

These service providers are prohibited from using your Information for any purpose other than to provide their assistance, from sharing Information we disclosed to them and are required to protect your Information.

We may also share your Information as follows:

  1. Law enforcement purposes: We disclose Information if requested or required by government authorities (such as law enforcement authorities, courts, and/or regulators) or otherwise to comply with a legal obligation. In addition, we also disclose Information collected in order to exercise or protect legal rights or defense against legal claims.
  1. Fraud prevention: We disclose Information when disclosure is necessary to investigate, prevent, or respond to suspected illegal or fraudulent activity or to protect the safety, rights, or property of our users, others and/or us.

We will not share, sell, license, trade or rent your Information to or with any third party (except as stated above) without your consent.

 

  1. Cookies

A cookie is a small piece of data (text file) that is transferred to a visitor's computer or mobile device and that stores information for future visits such as your language preferences or your log-in information. In addition, cookies let visitors navigate efficiently between pages and generally improve visitors experience.

Schréder does not place any Cookies on your device. However, the Apps may use third party code and libraries that use Cookies to collect Information and improve their respective services. The third party will provide you with the option to either accept or refuse these cookies and they will let you know when a cookie is being placed  to your device. Please note that some cookies are essential to provide you with some portions of the Service. Should you refuse certain Cookie, we will not be able to provide you with certain portions of our Service.

 

  1. Security

We value your trust in providing us your Information. Therefore, we are striving to use appropriate technical and organizational measures to protect your Information. We also limit access to your Information to persons who reasonably need access to it to provide you with the Services.

 

  1. Links to Other Sites

To the extent that the Apps contain links to other independent third-party sites, these links are provided for convenience, general reference and interest only. Should you click on a third-party link, you will be directed to that site. Please note that Schréder does not review third-party sites, is not responsible for them and such third-party sites are not covered by this Policy. Consequently, we strongly advise you to review the Privacy and Cookies Policies of these websites.

 

  1. Children’s Privacy

The Services do not address anyone under the age of 13. We do not knowingly collect Information from children under 13. In the case we discover that a child under 13 has provided us with Information, we will immediately delete it from our servers. If you are a parent or guardian and you are aware that your child(ren) has provided us with Information, please contact us enabling us to take the necessary actions.

 

  1. Your rights

Upon certain conditions set  by Applicable Data Protection and privacy Laws[2], you have a right, among other, to correct/rectify your Information if it is inaccurate. You may also request that we delete your Information or cease processing it, subject to certain exceptions, and you have a right to lodge a complaint with the appropriate authority.

 

  1. Updates to this Policy

From time to time, Schréder may modify this Policy to reflect changes in our practices and our legal or regulatory obligations.  We will communicate any revised version of this Policy by posting it on the Apps. Any changes to this Policy will be effective from the time they are posted, except as otherwise required by Applicable Data Protection and Privacy Laws.

This Policy is effective as of 2020-05-05.

 

  1. Contact Us

Schréder’s contact details: Schréder SA, rue de Lusambo 67, 1190 Brussels, Belgium.  

If you have any questions this Policy, or at If you wish to exercise your rights, please direct your request support.mobileapps@schreder.com

 


[1] This terms refers to Personal Data (as defined by the General Data Protection Regulation, “GDPR”) and Personally Identifiable Information (according to US applicable laws).

[2] means any applicable national data protection and privacy laws and, to the extent applicable, the GDPR.